Spa Etiquette

The Spa

Operating hours are from 9am to 8pm daily (early and late hours available on request and at an additional fee).

Appointments

Guests are encouraged to book treatments in advance to ensure that their preferred time and services are available. The minimum age for treatments is 16. Guests under the age of 16 require parental consent prior to their booking being accepted.

Special Considerations

Many treatments can be adapted to accommodate pregnancy or injury. Please contact Amanyara Spa with any queries and inform them of any medical or health concerns.

Treatment Preparation

It’s recommended that you arrive 15–20 minutes prior to your scheduled treatment time, allowing time to complete your spa registration form and enable emersion into the spa’s relaxing environment with a soothing fresh herbal tea or cooling beverage.

Spa Environment

Smoking and the use of mobile phones are prohibited in and around Amanyara Spa.

Valuables

Please leave your valuables in the safe provided in your Pavilion.

In-Room Treatments

Amanyara Spa offers most treatments in the privacy of your accommodation. Please note a surcharge of $50 applies to each session.

Cancellation Policy

Although Amanyara’s staff will do their utmost to accommodate any booking changes, guests are kindly requested to give at least six hours’ notice of cancellation so that someone else may enjoy that time. Cancellations made within six hours will be subject to the full charge for the treatment booked. Any cancellations need to be made during the spa operation hours of 9am–8pm.

Refunds

Unopened retail products are exchangeable within seven days of purchase on presentation of original receipt.

Pricing

All spa and wellness services are subject to 27% government taxes and service fees. Prices are subject to change without prior notice.

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